CBRL Return Policy

CBRL Return Policy

Last Updated: 1/2026

This Return Policy applies to all purchases made through the official CBRL website hosted on Squarespace.



1. Final Sale

All products sold by CBRL are FINAL SALE.

CBRL does not accept returns or issue refunds for reasons including, but not limited to:
• Size or fit
• Color preference
• Change of mind
• Personal preference

Customers are responsible for reviewing product descriptions and the size guide prior to completing a purchase.



2. Limited Exceptions

Returns are accepted only in the following circumstances:
• The item is defective due to a manufacturing error
• The incorrect item was shipped by CBRL

All requests must be submitted within 48 hours of delivery.



3. Return Authorization Required

To request a return authorization, customers must contact:

Email: info@cbrlmenswear.com


The request must include:
• Order number
• Clear photographs of the item and issue
• A brief explanation of the claim

Unauthorized returns will not be accepted.



4. Review Process

All return requests are subject to internal review and approval by CBRL.
CBRL reserves the right, at its sole discretion, to approve or deny any request.



5. Resolution

If a return request is approved, CBRL may, at its discretion:
• Replace the item (subject to availability), or
• Issue store credit

Refunds to the original payment method are not provided.



6. Condition of Returned Items

Approved items must:
• Be unworn and unwashed
• Include original tags
• Be returned in original packaging

Items that show signs of wear, washing, damage, or alteration will be rejected.



7. Shipping Responsibility

CBRL will cover return shipping costs only in cases of approved defects or fulfillment errors.
CBRL is not responsible for shipping delays once an order has been dispatched.



8. Policy Abuse

CBRL reserves the right to restrict or refuse service to any customer who abuses the return or claim process.



9. Acceptance of Policy

By completing a purchase through the CBRL website, the customer acknowledges and agrees to this Return Policy.



10. Modifications

CBRL reserves the right to update or modify this Return Policy at any time without prior notice. Any changes will be effective immediately upon posting on the website.



Contact Information

Email: info@cbrlmenswear.com
Instagram:
@cbrlmenswear